FAQ

Here are answers to some of the more frequently asked questions. If you still don’t see the answer to your question, feel free to contact us!

Appointments

How do I schedule an Appointment?

To schedule an appointment with a therapist, please call our office at 704-849-0144, 8:30 am to 4:30 pm Monday through Friday. If you need to call after hours, you will be forwarded to our voicemail. You may leave your name and telephone number, and someone will return your call as soon as possible. You may also contact us via the web.

When will I be able to meet with a therapist?

A therapist’s availability varies, but we will do our best to accommodate your schedule. Many of our therapists have evening hours and some are available to see clients at more than one location.

Which therapist will I see?

If you have been referred to a specific therapist (perhaps upon the recommendation of someone you trust), we will gladly schedule an appointment for you with that person. If you do not have a specific therapist in mind, then you may wish to look over the bios on our staff page, as choosing a therapist is a very personal decision. These brief bios describe our therapists’ education, training, specialty areas, and experience.

If you are unsure, you are welcome to call our office and briefly describe your situation so that our office staff may assist you in deciding. Our coordinators know our therapists’ qualifications and we desire to assist you in finding the right fit.

Sessions

How long does a session last?

A typical session lasts for 60 minutes, although your first session may last a little longer.

What should I expect on my first visit?

Once you have made your first appointment, you will receive an email from our Portal to create an account. There, you will be able to fill out all the necessary documents prior to your appointment.

Your first therapy appointment is an introductory session that lays the foundation for your work together. During this session, your therapist will review and ensure that all necessary paperwork has been completed, answer any questions you may have, and discuss your goals for therapy.

We are glad that you have chosen Agape Christian Counseling to assist you. Regardless of the reason you came to us, we look forward to your visit. We want you to know that we value your privacy and want to see you receive the professional help that you need.

Pricing

What are your fees?

Please visit our fees page for further details.

What forms of payment do you take?

We accept all major credit cards. Payment is due at the time of service. We ask that you leave your credit card information on file for automatic payment by completing the form included in your initial paperwork. Cash and checks are only accepted for in person sessions, with advance notice.

Do you take insurance?

Several insurance companies have approved Agape as a provider of counseling services, including Blue Cross/Blue Shield, MedCost and TriCare. Please note, not all therapists accept all insurances. If your therapist is in-network with your insurance, we will file claims and you will be responsible for any copays, coinsurance, or deductibles that apply. If they/Agape are out-of-network, you will be charged the full rate of service, but may request to receive a Superbill. You can submit your Superbill to your insurance company for reimbursement based on your plan and policies.

Are there scholarships available?

In some cases, your church, employer, or other third-party may be able to assist you in paying for counseling. If you have exhausted those resources, AND you are NOT covered by insurance, Agape may be able to help. Thanks to the generosity of individual donors, churches, and organizations, Agape has limited scholarship funding available to those that qualify. Please understand that these scholarship resources are limited and may only apply for a limited duration of time. If you would like more information, please call our front office at 704-849-0144.

FAQ

Appointments

Sessions

Pricing

Keep In Touch